RETURN POLICY
*BAMBOO RIOT accepts exchanges only — no returns. Please review carefully before placing your order.
REQUEST PERIOD
- All exchange requests must be submitted within 5 days of delivery.
- If your exchange request is approved, please ship the exchanged item within 3 days.
- To request a exchange, email ryannhu001@gmail.com with your order number and reason.
ELIGIBILITY
- Returned item(s) must be in new and unused condition with the original tags still attached.
- Exchange shipping is the customer’s responsibility.
- Please don't avoid frequent or excessive exchange, as this may result in order restrictions.
NON-RETURNABLE ITEMS
- Sale or final sale items.
- Gift cards.
- Undergarments, swimwear, and fragrances.
- Customized or personalized products
- Hazardous or flammable goodsx.